Refund Policy

Refund Policy

 

Thank you for choosing canzys.com (referred to as “the Site,” “we,” “us,” or “our”) for your E-commerce-coaching needs. We strive to provide high-quality coaching services to our clients. However, we understand that there may be circumstances where a refund is necessary. This Refund Policy outlines our guidelines for refunds and the procedures to follow.

  1. E-commerce-coaching Services Refunds

1.1 Eligibility: Refunds for E-commerce-coaching services are considered on a case-by-case basis. We aim to address any concerns or issues you may have to ensure your satisfaction with our coaching services. Please contact us directly to discuss your situation and determine if you are eligible for a refund.

1.2 Non-Refundable Services: Certain services or programs may be designated as non-refundable. This will be clearly communicated to you before purchasing or enrolling in those specific services. Please review the terms and conditions for each service or program to determine if it is eligible for a refund.

  1. Procedure for Requesting a Refund

2.1 Contacting Us: If you believe you are eligible for a refund, please contact us as soon as possible. You can reach out to our customer support team via e-mail [contact@canzys.com]. Provide detailed information regarding your request, including the reason for the refund and any supporting documentation.

2.2 Evaluation and Resolution: We will review your refund request and consider the circumstances provided. We may request additional information or clarification to better understand your situation. We will make reasonable efforts to respond to your refund request promptly.

2.3 Refund Disbursement: If your refund request is approved, we will process the refund within a reasonable timeframe. The refund will be issued using the original payment method unless otherwise agreed upon. Please note that it may take a few business days for the refund to appear in your account, depending on your financial institution.

  1. Exclusions and Limitations

3.1 Third-Party Services: We may collaborate with third-party providers or platforms for certain services. In such cases, their refund policies may apply. We encourage you to review the terms and conditions of those third-party services to understand their refund procedures.

3.2 No Refunds for Completed Services: Refunds are generally not provided for E-commerce-coaching services that have already been completed. We consider the value and benefit derived from the E-commerce-coaching process and the professional time and effort invested in delivering the service.

  1. Contact Us

If you have any questions or concerns regarding our refund policy or need assistance with a refund request, please contact us at [contact@canzys.com]. Our customer support team will be happy to assist you and address your concerns.

Please note that our refund policy may be subject to change. Any updates or modifications to this policy will be reflected on this page. We recommend reviewing this Refund Policy periodically to stay informed about our current refund procedures.

By using canzys.com and engaging in our coaching services, you acknowledge and agree to the terms and conditions outlined in this Refund Policy.